The client customer is advised to go through the terms and policies and understands them clearly before he/she makes any online bookings. We advise you not to use the website and accept the services if the terms and conditions are not agreeable to you. Once you have made the payments online for the services and travel product packages it is understood that you have read the terms and conditions for the booking. If you need any clarifications before booking, please leave a message at live chat or through e mail before making any online payments. It is advisable to revisit the website frequently to see the terms and conditions as we may change them occasionally and re viewing the website will form your acceptance of terms and conditions.

Selection of Destination/Hotels: The client understands that the itinerary and the destinations are selected by the client based on the information or the advertisement on the internet or from other sources. Accordingly, Explore Uttarakhand cannot guarantee that any itinerary and or any destinations will comply in whole or part with such advertisement on the internet or other sources.

Payment and Payment Terms

Explore Uttarakhand operates from Doha Qatar. All the online payments are processed in Qatar. Any refunds whatsoever will be processed in the same currency in which the client made the payment. Therefore, conversion charges will be levied when the payments are made in any other currency other than Qatari Riyals. This fee is as per the global treasury of the applicable credit card and is impacted by the change in daily exchange rates.

Passports and Visas

It is the responsibility of the traveller to check passport, visa and health requirements. All travellers departing India require a valid passport and it is recommended to have a minimum validity of 6 months. An Indian re-entry visa is required for those travellers traveling on a foreign passport.

It is the responsibility of the customer to fulfil the passport, visa and other immigration requirements applicable to your itinerary. You should confirm these with the relevant embassies and/or consulates. We do not accept any responsibility in the case of your non travel due to noncompliance with any requirements.


Travel insurance is a mandatory part of some of the travel requirements. We recommend that you travel with your proper insurance covering the whole period of your travel.